BLAKES ACCESSIBLE CLIENT SERVICE POLICY
Blake, Cassels & Graydon LLP (“Blakes” or the “Firm”) is committed to ensuring that we provide services to our clients and client representatives with disabilities in an accessible manner, and in a way that respects the dignity and independence of those individuals. The Firm’s commitment to ensuring accessible service is part of our overall objectives of providing excellent client service and promoting diversity.
This Blakes Accessible Client Service Policy (the “Policy”) establishes policies, practices and procedures relating to the Firm’s provision of services to clients, client representatives and other third parties. Blakes may implement additional policies, practices and/or procedures in this regard, including those contained in client service training materials. However, all such additional policies, practices and procedures will be consistent with the Policy.
ACCESSIBILITY PLAN PURSUANT TO THE ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT, 2005
This Accessibility Plan for Blake, Cassels & Graydon LLP (“Blakes”) outlines the policies, practices and actions that Blakes will implement in its Ontario operations over a multi-year period (the “Plan”) to improve accessibility for individuals with disabilities. The Plan also incorporates and references Blakes existing accessibility policies and practices in an effort to streamline the Firm’s efforts in achieving its accessibility goals, and to comply with all applicable laws.