Jacqueline has extensive experience providing advice in respect of Canada’s anti-money laundering and anti-terrorism financing legislation, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. In this regard, she provides advice on the provisions of the legislation and its application and interpretation, prepares and assists clients in audits of their anti-money laundering programs, assists in preparing industry specific risk-based assessments, and assists financial institutions, money services businesses, foreign exchange dealers, securities dealers, accountants, insurance companies and precious metal dealers in both the preparation and review of anti-money laundering policies and procedures. She also assists money services businesses in their registration process with FinTrac. Jacqueline is a frequent speaker on anti-money laundering compliance.

Jacqueline also has particular expertise in the payment card industry. She provides advice to those involved in the card industry, such as credit card issuers, gift card issuers, prepaid card issuers, as well as to credit card and other processors and merchant acquirers. As a provider of services to these industries, Jacqueline provides a wide range of advice on regulatory issues with respect to the development of new products and distribution networks and on regulatory compliance with respect to payment systems legislation and consumer protection legislation, including advice with respect to cost of credit disclosure, credit reporting requirements, collection matters, privacy, Internet contracting, escheatment and unfair trade practices. She also provides advice to issuers of gift cards on the provincial gift card legislation across Canada.

Jacqueline assists financial institutions in their dealings with the Financial Consumer Agency of Canada. She acts for businesses and institutions in providing advice on compliance with the rules and by-laws of the Canadian Payments Association and codes of conduct of the Canadian Bankers Association. She also provides guidance to her clients on compliance with the requirements of the Canada Deposit Insurance Corporation Act and applicable by-laws.

In the 2008 edition of IFLR1000: The Guide to the World's Leading Financial Law Firms, Jacqueline is listed as a leading lawyer in the area of banking and financial services law.