How to Interpret Canada’s Financial Consumer Protection Framework
The new Financial Consumer Protection Framework introduces several concepts that are highly subjective. These include the prohibitions against imposing undue pressure or taking advantage of a person, as well as the requirement to have policies and procedures to ensure that a bank’s retail products are appropriate for the customer. This workshop for banks, including federal credit unions, will focus on how you can design a framework to interpret and implement these provisions in the context of your business model and risk tolerance, in light of current litigation risk mitigation practices and experiences with comparable requirements.
We hope you can join us for this closed-door workshop designed to facilitate open discussion around various scenarios, where you will be encouraged to participate and share your views through interactive voting technology.
Mandatory Continuing Education
This program contains 1 hour and 30 minutes of Substantive content.
When: Friday, November 15, 2019
Blake, Cassels & Graydon LLP
199 Bay Street
Toronto, ON M5A 4S3
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